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Hey technology, where are your manners?
The idea of managing user expectations by providing helpful information back to the user is to keep the user informed so they feel in control, but too often I see status messages that are either...
View ArticleIt’s not about you
Are you about to take on a big website redesign? How about rebuilding that clunky-but-critical software application? Before you dive in, remember that the final arbiter of quality is not you, it’s your...
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I deleted my Twitter account!
I accidentally deleted my Twitter account last week. Yes, yes, I know—that’s like accidentally driving one’s car off the road or misplacing one’s pants. So how did I do it? Glad you asked. Like many...
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At war with the soda machine
Working here has made me infinitely more aware of usability in everyday things. Some days I think my hubby’s ready to throw his shoe at me if I say “that’s just not usable” one more time. We had one...
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